For eCommerce brands doing $40K+/month who know their email should be doing more. Book Your Call

Your Flows Are Leaking Revenue Every Single Day. We Find The Leaks, Rebuild Your Flows, And Guarantee The Result In 30 Business Days.

All 10 core flows, rebuilt from scratch with a guaranteed 20% lift in flow revenue. If we miss, you get every cent back, plus $500 for wasting your time.

Watch Before You Book

[PULL-QUOTE — best line from Ben’s VSL script goes here]

Ben Owen — Founder, Konsu REC ● 0:00
Book Your Call

To Add An Extra 20%+ To Your Flows

Let’s talk. You’ll know within 15 minutes whether this is right for you. No obligation, just real value.

Trusted Partners

I’ve been in marketing for over a decade. And I see the same problem everywhere.

Five years writing copy, three years running email for eCommerce brands at every level. From $40K a month to brands doing $60M a year.

All the budget, all the energy, all the focus goes into acquisition. Google. Meta. TikTok. Getting strangers to the website, getting them to buy once. And then what?

Nothing. Or close to nothing.

Here’s what nobody in your ads agency is telling you: only 5 to 10% of your potential customers are ready to buy at any given moment. The rest are interested, considering, not ready yet. Without the right email infrastructure, you’re letting them walk out the door.

That’s not a traffic problem. That’s a retention problem. And it’s entirely preventable.

What I see when I look inside most accounts:

  • Two or three flows, set up once and never touched
  • Welcome sequences that read like a first draft
  • No post-purchase flow — the customer buys and hears nothing for weeks
  • No winback strategy — lapsed customers just disappear
  • Segmentation that barely scratches the surface

The brands doing this aren’t small — I’m talking $500K, $2M, $10M a year. It’s not hard to fix. It just takes the right system.

Warning

If your eCommerce store is doing $40K+ a month and email is generating less than 25 to 30% of your total revenue, you are leaving significant money on the table every single month.

The industry benchmark for a healthy email channel is 30 to 40% of total revenue. Most brands we speak to are running at half that. Sometimes less.

That gap is not a content problem. It’s an infrastructure problem.

The System

The Buyer Loop. The system behind every rebuild we do.

Most email strategies are just a list of things to send. The Buyer Loop is different — a behaviour-driven lifecycle framework built around one core insight: your customer’s relationship with your brand doesn’t end at the first purchase. It’s just beginning.

01

Build the identity

Make them feel like they belong to something — before any offer is made.

Before we ask a customer to buy again, we make sure they know exactly who your brand is for and why they’re part of it. Skip this and every email that follows lands cold.

02

Rebuild the buying state

Remind them why they bought in the first place.

The emotion that drove the first purchase fades fast. This stage is engineered to bring customers back into a receptive frame — without discounts, without desperation, without burning the list.

03

Close with an offer

Now you earn the repeat sale.

An offer only converts when it reaches someone who knows your brand and is ready to buy again. Skip steps one and two, and you’re asking for money before you’ve earned it.

This system is built into all 10 flows not just the welcome sequence.
Every touchpoint runs on The Buyer Loop.

Is This You?

This is for you if…

You’re doing $40K+ a month but email is an afterthought.

Your ads are working. Your product converts. But your email channel is generating less than 20% of revenue and you know it should be doing more. You’ve just never had the time or the right person to fix it.

You’ve got Klaviyo set up but it’s not doing what it’s supposed to.

The flows are there. Something’s running. But open rates are mediocre, click-through is low, and attributed revenue is nowhere near what you’ve heard it should be. You’re not sure if it’s the copy, the setup, the segmentation, or all three.

You’re scaling fast and need the backend to match.

Paid acquisition is working but your backend infrastructure hasn’t kept up. Every customer you acquire is worth significantly less than they should be because there’s no system converting them into repeat buyers. You need the retention engine built properly. Now, before scale exposes the gaps.

The Numbers

Konsu — The Receipts

Email Marketing, Itemized


RETURN PER $1 SPENT $36.00

Email marketing delivers an average $36 return for every $1 spent. — Litmus, 2024 State of Email Report

REPEAT CUSTOMER SPEND +67%

Repeat customers spend 67% more than first-time buyers. — Bain & Company

AVG. vs BEST-IN-CLASS 18% / 40%+

The average eCommerce brand generates 15–20% of revenue from email. Best-in-class brands generate 40%+. — Klaviyo Benchmark Report


THE GAP THAT’S WHAT WE BUILD

Thank you for shopping the numbers

David Ogilvy quote: I don't know the rules of grammar. If you're trying to persuade people to do something, or buy something, it seems to me you should use their language.